The team from Mak Personnel and Healthcare are all local to their office in Great Yarmouth and it’s this thorough understanding of the recruitment needs of the local people and businesses that have seen MaK Personnel grow dramatically over the past twelve months.
Sometimes questioning the status quo of a client’s approach to business can be a challenge but the team at Mak Personnel use their expertise to ensure, no matter what problem the client puts in their way, last minute changes to shift patterns or transport rotas, they always remain professional at all times managing the issues in a calm, proactive manner.
Sometimes clients ask for a review of their charge rates but Mak Personnel are open to sharing their industry knowledge with the client, to explain the reasons why their staff, rigorously chosen as effective and good quality, were paid at a rate which reflected their abilities. Recently a client took the decision to source candidates elsewhere at a cheaper rate but quickly returned to MaK Personnel not happy with the quality of personnel they had received.
The team has a can-do attitude to business – weekly site visits, early morning briefing calls, in-house training, on-site inductions and late night scheduling uplifts in staff are never a problem.
Sometimes a candidate may not always shine at first in a client interview, but that’s when the real skills of the team come to fruition as during their rigorous selection processes they can identify their real qualities of their candidate, perfect for a client’s culture and ethos, but maybe hidden behind a shy personality.
Their determination to provide the right fit, has seen them pursue a client to consider a candidate for an interview which led to the offer of a temporary position, then a permanent position and noted as a true asset to their company – Happy client, happy candidate, great team!
Never is there any rivalry between the two divisions of their business. They work together harmoniously for the benefit of the clients and candidates alike… Whilst they are all responsible for certain clients, they are very much aligned with one vision to grow the MaK company and strongly believe it’s a team effort.
We were impressed with the way the company has grown dramatically over the past 12 months and their approach to deal with sensitive issues, based on knowledge and fact to overcome issues and deliver the perfect solution.
The finalists have been selected by our judges for displaying how they have gone that one step further to achieve great success, their approach to “think outside the box” and ways they deliver solutions to challenging situations within their business sector.